The online marketing platform of “The Carpenter’s Workshop” on Aliexpress was founded in June, 5th, 2015. We have professional developing and manufacturing team, so we can guarantee the quality of the products as well as the security and efficiency of the shipping process.
The service philosophy of our “Carpenter’s Workshop” is to provide the best service for carpentry lovers all over the world with our best products. All the products from “Carpenter’s Workshop” are developed, designed and manufactured in China. The unceasingly pursuit of quality, diversified innovation and excelsior production and detection, all present our dream and pride of “Made in China”.
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If there has any quality problem that leads to the malfunction of the product, we will offer a corresponding refund.
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If the product has been lost during the shipment, once the freight company proved that, we will offer you a corresponding refund.
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If the components of the product have been damaged during its shipment, we’ll be responsible for this. The customers can get partial refund or reissue of the damaged components.
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We will ship out all the orders within 3-5 business days after receiving your full payment.
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Please double check your local customs policy carefully before purchase. Once you finish payment, you should be ready and responsible for the customs clearance in your country if needed. We will usually write less declared value for your orders, but customs fee is determined and charged by your country’s customs not us. We are not responsible for any customs duty or import tax.
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All the products we are selling are new and right, tested before the delivery. Please check the package carefully when you signed.
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If you have any questions or issues with your order, please feel free to contact us –we’ll try our best to resolve them for you.We aim for five stars service and want you to be happy – period.
If you are satisfied with the items and our service,please take a minute to leave a positive feedback with 5 stars.Please do not hesitate to contact us to get a better solution before you leave a neutural or negative feedback,we will provide you a better service.
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
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3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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